http://bus.safaribooksonline.com/Safari Business Books Onlineen-ushttp://bus.safaribooksonline.com/images/logo.gifhttp://bus.safaribooksonline.com/Safari Business Books Onlinehttp://bus.safaribooksonline.com/073848895XIn today's competitive and diverse marketplace, effective collaboration is a critical component of organizational success. Lotus® Notes® and Domino®, the premier IBM® collaboration platform, helps organizations improve collaboration, increase productivity, and streamline business processes. The Lotus Notes 8 interface is intuitive and easy to use, and the Lotus Domino 8 server is secure, flexible, and reliable. Together, Lotus Notes and Domino 8 can help your organization to: - Increase employee effectiveness and creativity through integrated messaging, collaboration, and office productivity applications. - Reduce overall cost of ownership by deploying integrated offering with office productivity suite included at no additional charge. - Protect IT infrastructure with a layered security model that reaches from server to individual field in a document. - Increase mobile and offline productivity from secure, reliable replication. - Increase individual responsiveness through customizable interface. - Reduce application development and deployment costs through quick creation application component mash ups. - Minimize downtime with high availability and simplified administration tools. This IBM Redbooks® publication provides you with information about the new enhancements and features of Lotus Notes and Domino 8 and provides guidelines or directions on how to implement or utilize these. It also provides you with an approach to planning and deploying Lotus Notes and Domino 8 in new and existing environments. This publication is a valuable reference to all kinds of users. It will help CIOs, CTOs, administrators, developers, and users with: - Understanding the capabilities and benefits of Notes and Domino 8 - Planning for the deployment of Notes and Domino 8 - Planning to leverage new features of Notes and Domino 8IBM Philip Monson  Rishab Sharma  Stacy Lieder  Frank Nostrame  Julie Castle  Corey Davis  Olanike Ogunbodede Lotus NotesNovember 12, 2007http://bus.safaribooksonline.com/9780470129463Leveraging scorecards to remain competitive and achieve lasting business success Scorecard Best Practices provides best practice guidance on the design and implementation of scorecards. It outlines how organizations use scorecards to create an environment conducive to open communication of strategy, simple evaluation of operational performance toward achievement of goals, and fostering a culture of collaboration and trust. Raef Lawson, PhD, CPA, CMA (Montvale, NJ) is Director of Research for the Institute of Management Accountants (IMA). Toby Hatch (Ontario, Canada) is a Domain Leader for Performance Scorecard with Hyperion Solutions. Denis Desroches (Ontario, Canada) is a Domain Leader in the Business Performance Management field with Hyperion Solutions.John Wiley & Sons Lawson, Raef  Desroches, Denis  Hatch, Toby Management StrategyNovember 09, 2007http://bus.safaribooksonline.com/9780470124833Useful insights into proactively managing business success, from the boardroom to the front lines The Business Performance Management Revolution shows business managers and executives that in order to improve performance of their business, they need to commit to an enterprise-wide system where everybody has access to the information they need to do their jobs most effectively, or as the author terms it, an "information democracy." And as the surest way to a democracy is a revolution, industry expert Howard Dresner offers invaluable advice on how to make it happen and how to ensure lasting results by rebuilding confidence and closing the gap between stakeholder expectations and actual performance. Howard Dresner is a well known and respected authority in the areas of Business Intelligence and Performance Management. Among his many accomplishments, he served as Chief Strategy Officer for Hyperion and was a Research Fellow at Gartner.John Wiley & Sons Dresner, Howard,    Management StrategyNovember 16, 2007http://bus.safaribooksonline.com/9780814480663The ups and downs of negotiating can be challenging enough at home. But when people put themselves in another country -- where the customs and conventions are often radically different -- they’ve got a recipe for awkwardness and confusion at best, disappointment and disaster at worst. This new, updated edition of this long-trusted guide provides readers with the savvy they need to negotiate with finesse and ease, no matter where they are. The book provides expert advice on business practices, transactions, and attitudes throughout the world. Now expanded to include 63 countries, the book has been updated to reflect changes in the international scene as well as up-to-the-minute topics like foreign outsourcing and multicultural work teams that increasingly characterize present-day work relationships. Organized in an easy-to-access, quick-reference format, this bestselling guide is a passport to worldwide negotiation skills – and greater business success.AMACOMFrank L. AcuffNegotiationFebruary 20, 2008http://bus.safaribooksonline.com/9780814474730Language is the medium of business. To be successful, we need to communicate effectively in writing. That’s true whether we are providing instructions to our colleagues, communicating with our customers, or advising our direct reports. We must be able to deliver clear, accurate messages that inform, persuade and motivate. Unfortunately, people lapse into habits that interfere with their ability to communicate. The Language of Success shows readers ho to avoid these mistakes, and to write lucid, concise, and accurate e-mails, letters, performance appraisals, and presentations. Now anyone can master the lost art of clear writing and: * eliminate ambiguities, jargon and grandiose claims * master proper paragraph structure so the message doesn’t get muddled * avoid wishy-washy or misleading terms like "world class" or "state of the art" * write clear concise sentences that follow the "first time right rule" * use e-mail professionally and efficiently * create career-enhancing reportsHonest and authoritative, The Language of Success will gives readers practical techniques to help readers cut through the fluff, guff, geek, and hyperbole, write exceptional business documents, and get their message heard.AMACOMTom SantLeadershipJanuary 23, 2008http://bus.safaribooksonline.com/9780814474396Workplace teams learn to function as effective units when they have the tools and techniques to be greater than the sum of their parts. Now thoroughly updated and expanded, The Team-Building Tool Kit provides practical advice to guide team coaches, leaders, and members to high-performance results. Filled with bullet points to make tips and strategies quick and easy to grasp, the book covers both the structure and nitty-gritty process details that so often derail even the best teams. Readers will learn how to: * have effective team meetings * improve accountability for results and team member behavior * assess team performance * resolve team conflicts * recognize the pitfalls that affect decision making * train for high performance * design a plan for implementationFeaturing new sections on team accountability, decision making, and problem solving, this team-building classic is a must-have for every team library.AMACOMDeborah MackinTeamsAugust 15, 2007http://bus.safaribooksonline.com/9780470124840Unlock the secret to creating maximum business value from technology Filled with case studies from leading C-level executives to illustrate concepts discussed, Breakthrough IT is a revolutionary approach to reshaping the corporate information technology function. This innovative, step-by-step guide provides concrete methods every business can implement to yield maximum value and competitive advantage from their IT organization. Patrick Gray (Harrison, NY) is the founder and President of the Prevoyance Group, an IT strategy consultancy that combines project management and process improvement to ensure large IT departments deliver maximum organizational value.John Wiley & Sons Gray, Patrick TechnologyNovember 02, 2007http://bus.safaribooksonline.com/9780814480656Nearly all managers dream of being inspiring leaders who elicit the most from their people. But while they may understand the skills needed to manage their teams, very few know how to put their knowledge into practice. Now, any manager can get exceptional results and make an important contribution to the organization. Becoming an Extraordinary Manager focuses not just on "understanding" principles of good management, but on taking action. Readers will learn the basic attitude and skills outstanding managers must know, including: * why it’s critical to be interested in, rather than interesting to, their people * the best ways to motivate their team * effective interviewing techniques * conducting a performance review * time management * introducing change * delegation * thinking and acting about their people positively (the self-fulfilling prophecy) * building a high-performance team * retaining top talent * handling performance problems * listeningLively in style and thorough in content, this is the book that gives every manager a complete guide to avoiding the ordinary and becoming the best.AMACOMLen SandlerManagement StrategyOctober 31, 2007http://bus.safaribooksonline.com/9780814409411With a growing body of research showing that Emotional Intelligence is one of the key indicators of success, smart hiring managers know that choosing employees based on their EQ makes sense. What they don't know is the best way to do it. The EQ Interview gives readers the skills and understanding they need to assess candidates' emotional intelligence and ensure that they're the right fit for the job. This practical guide explains the five areas of emotional intelligence, and how these competencies enhance job performance. The book then arms interviewers with more than 250 behavior-based questions specially formulated to help determine how applicants have used their EQ in past experiences. Readers will learn how they can analyze and interpret answers to predict future success, and even spot "EQ frauds" to avoid costly hiring mistakes. Filled with insightful examples, this is the one book that shows readers how to factor emotional intelligence into their hiring process.AMACOMAdele B. LynnHuman ResourcesJune 09, 2008http://bus.safaribooksonline.com/9780814480502Today’s sales managers face a tough challenge. They must be more productive than ever while relying more on partners and technology with reduced resources in the field. And with fewer, larger customers, every decision becomes more important -- and riskier. The Sales Manager’s Success Manual provides the critical information sales managers need to succeed in this increasingly difficult job. Covering fundamental sales management topics including compensation, forecasting, and motivation, along with more advanced topics such as dealing with internal politics, understanding generational issues, managing up, and developing intuition, the book shows readers how to:* hire the best sales force * foresee potential surprises * help reps make better decisions * save time and resources * target accurately for better results * work with the CEO and the rest of the companyPacked with savvy advice, enlightening case studies, and no-nonsense know-how, The Sales Manager’s Success Manual is a one-of-a-kind book no sales manager should be without.AMACOMWayne M. ThomasSales and MarketingSeptember 26, 2007